PRIVACY POLICY
Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.
What Information Do We Collect?
When you visit our Website: kangaroovalleyolives.com.au you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Website use information collected on an aggregate basis as you and others browse our Website.
1. Personal Information You Choose to Provide
Registration Information. You will provide us information about yourself, your firm or company, and your practices when you purchase from our website, make an enquiry through our website contact, register to be a member of Kangaroo Valley Olives, register for certain services, or register for email newsletters and alerts. You may also provide additional comments on how you see Kangaroo Valley Olives servicing your needs and interests.
Email Information. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
2. Website Use Information
Similar to other commercial Websites, our Website utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the Websites visited just before and just after our Website. We, our advertisers and ad serving companies may also use small pieces of code called “web beacons” or “clear gifs” to determine which advertisements and promotions users have seen and how users responded to them.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at info@kangaroovalleyolives.com.au
Sharing Information with Third Parties
We will not provide your details for marketing purposes to any third party without your consent. We may provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with Kangaroo Valley Olives / Kangaroo Valley Kindred Spirits / Essence of Kangaroo Valley business activities only.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your wish not to receive these offers by sending us an email request at info@kangaroovalleyolives.com.au
How Do We Protect Your Information? How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Website may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services, which are enabled by “GoDaddy Australia” utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact info@kangaroovalleyolives.com.au if you have any questions or concerns.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing info@kangaroovalleyolives.com.au
Certain Disclosures
We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights and property, the Site, the users of the Site, and/or our Affiliated Parties; (c) act under circumstances to protect the safety of users of the Site, us, or third parties.
What About Other Websites Linked to Our Website?
We are not responsible for the practices employed by Websites linked to or from our Website nor the information or content contained therein. Often links to other Websites are provided solely as pointers to information on topics that may be useful to the users of our Website.
Please remember that when you use a link to go from our Website to another Website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Website, including Websites which have a link on our Website, is subject to that Website’s own rules and policies. Please read over those rules and policies before proceeding.
Your Consent
By using our Website, you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
Delivery Policy of Physical Goods
After ordering online, you will receive an email confirmation Kangaroo Valley Olives containing your order details (if you have provided your Email Address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post within 5-10 working days; however, if goods are unavailable, delivery will take a little longer. If you wish to query a delivery please contact us at info@kangaroovalleyolives.com.au
Cookies
Kangaroo Valley Olives uses Cookies to improve your experience on our websites. A cookie is a small piece of data sent from a website and stored on your computer by your web browser and is used while you are browsing websites (“Cookie”). These Cookies help us keep track of your visits and activity on our websites. For example, a Cookie may remember your login details so that when you next visit our site, we will remember who you are. Cookies may also be used to remember what products you added to your cart.
If you do not wish to have our Cookies placed on your computer, you should change your web browser settings to disable Cookies. You can also delete Cookies at any time. Please note that certain features on our website may not function properly without Cookies enabled.